Course Outline: Sales Order Management
Main Topics:
- Overview of Sales Order Processing
- Deep Dive - Setup
- Line Types
- Customer Master and Billing Information
- Date-Sensitive Customer Sets
- Date Effective Addresses
- Base Pricing
- Cross Reference - Related Items
- Cross Docking
- Bill of Materials (Kits)
- Review Sales Order Date Fields
- Work Day Calendar
- Supply and Demand Inquiry
- Product Variants
- Configured Items
- Unit of Measure Conversions
- Additional Price UoM Retrieval
- Dual Unit of Measure
- Customer Segment
- Order Templates
- Sales Order Entry for Customer Service Representatives
- Direct Ship Orders
- Transfer Orders
- Interbranch Sales Orders
- Blanket and Quote Orders
- Recurring Orders and Credit Orders
- Returned Material Authorizations (RMA)
- Basic Preferences
- Advanced Preferences
- Flexible Sales Commission
- Order Holds
- Flex AAIs
- Prepayment Processing
- Sales Order Audit and Approval
Sub-topics and the full training agenda can be viewed in the Table of Contents.